Sending us screenshots

When contacting the customer support help desk, if you initially send us a screenshot of the technical issue you are having this will allow us to see what you see and fix the problem much more efficiently. 

To capture a screenshot, you need to hold down the middle home button along with the on/off button until you see the snap.

The photo will appear in your camera roll or gallery in the screenshot section. 

Have more questions? Submit a request


  • 0

    On some later versions of Android and and later versions of CyanogenMod it is the Volume down button along with the power button

Article is closed for comments.
Powered by Zendesk