Number Expiry - What happens when my number expires?

All 'Prepaid' and 'Pay-as-you-go' numbers will have an expiry date outlined on the package plan that is applied immediately at the time of purchase e.g. 7, 30, 90, or 365 Days. Numbers can also be extended at any time through the 'Number Settings' menu.

To view the days remaining until your Hushed number expires, follow these steps:

1️⃣ Select a phone number from the 'Hushed Phone' menu 
2️⃣ Select the 'Number Settings' icon at the bottom right of the navigation bar
3️⃣ Days remaining until your Hushed number expires are displayed on the top right of the menu in red

NOTE: Once your Hushed number expires, we cannot guarantee the ability to restore your number. All Call History, Voicemails, and Message Conversations will still be accessible on your expired number but you will not be able to make/receive any new calls or texts from that number.

Minutes or SMS remaining on an expired/deleted prepaid number are non-transferrable and will be deleted upon expiry. Please remember to extend your number before the expiry date if you wish to keep it for longer!

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk