Address Verification - Why do some numbers require address verification?

Most numbers available do not require any form of verification to purchase but in some cases, due to local telecom regulations, you may be required to provide a local or international address along with proof of address in some cases. (i.e. photocopy of passports, government-issued ID, etc.)

Numbers that require address verification will be defined under the 'Purchase Review' screen. Users will be prompted with an address information form that must be filled out prior to submitting payment.

  • 'Local Address Required' means that you much provide your address in the same country as the number you are buying. For instance, if you are buying a Belgium local number and it the app says 'Local Address Required' please provide your address in Belgium and supporting documentation. 
  • 'Address Required' means that your address can be from any country, and it does not have to be in the same country as the number you are buying. 

If you have any issues with address verification on your account, please don't hesitate to contact our support team at for assistance! We're happy to help!

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