An interrupted purchase is what happens when you make a purchase via Google Play but do not receive your number package or credit package purchase.
Not to worry, we're here to help!
Please contact us at firstname.lastname@example.org with your Google Play Order ID number. It will be listed on your Google Play confirmation email or receipt under the following format: GPA.XXXX-XXXX-XXXX-XXXXXX
Once you have sent us your Google Play order number, our team can locate your purchase and apply it for you.
❗NOTE: This only applies to Google Play in-app purchases for credit packages and prepaid (non-Unlimited Plan) numbers.